Všetky otázky

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• Tell me more about NBA League Pass

  CS Team has partnered with the NBA to bring its users all the best NBA action. You can activate your NBA League Pass with CS Team by visiting https://www.nba.com/watch/streaming-subscriptions and choosing to sign in.
  
  

  If you have any issues with your NBA League Pass subscription through CS Team, please contact NBA support here.
  
  

  What do I get with my NBA League Pass subscription through CS Team ?

  Your NBA League Pass subscription through CS Team provides you with access to all the best NBA games and highlights! Specifically, your subscription includes the following:

  Access to the following League Pass subscriptions:

  • League Pass Monthly
  • League Pass features* include
  • Live games – most pre-season, all regular season, Playoffs & Finals
  • Condensed Games – all regular season, Playoffs & Finals games (10-15 mins in length)
  • Rapid Replay – real time in-game highlights from around the league
  • Classic games & Pop-up classic games
  • Current NBA TV Programming – select episodes & studio clips
  • Archive Programming (i.e. NBA Action, Inside Stuff)

  *content availability may change on a season by season basis
  
  

  What platforms can I use to access my NBA League Pass account through CS Team?

  Your NBA League Pass subscription through CS Team is accessible on the following platforms:

  • iOS
  • Android
  • Web

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current CS Team subscriptions, you can do so here. You can also contact our friendly Customer Care team on: 

  • Proximus: +32 800 205 67
  • Orange: +32 800 397 94

  
  

  You can unsubscribe by sending us a text message. Please see below:

  • To stop Eurosport send: STOP to 8646
  • To stop GamesHub send: STOP to 8646
  • To stop Wrestle Club send: STOP to 8646
  • To stop Wrestle Club Orange send: STOP to 8151
  • To stop LiveFootball.tv send: STOP to 8646
  • To stop Demon Games send: STOP to 8646

  
  All text messages will be charged at your standard message rate.
  
  You will receive a text message confirming that you have unsubscribed.

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact CS Team?

  If you have any queries relating to your payments and subscriptions, you can call one of our friendly Customer Care Team on:

  • Proximus: +32 800 205 67
  • Orange: +32 800 397 94

  
  Or email us at service.be@sclients.be.

• Can I get more information on my service?

  You can find more info on your service & subscription here.
  
  For more info on your chosen product you can visit our partners page here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • Eurosport / Sports-1 - app.be.eurosport.mobp.net
  • GamesHub - app.be.gameshub.be
  • Wrestle Club -
    app.be-proximus.wrestleclub.net
  • Wrestle Club Orange - app.be-orange.wrestleclub.net
  • LiveFootball.tv - app.be.livefootball.tv
  • Demon Games - app.be.demongames.net
  • NBA League Pass - app.be.leaguepass.tv

• What services does CS Team offer?

  CS Team offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• What is NBA LEAGUE PASS?

  NBA League Pass is the NBA's subscription-based service that gives you access to games, live and on-demand, for the entire season. 
  
  The service allows you to stream live NBA games onto a device of your choice. Not only do you get to pause, start, and rewind live games, you can view finished games right after the broadcast meaning you have access to the whole NBA season no matter where and when.
  
  

• Where is NBALP currently available?

  NBA League Pass is currently available for CS Team customers in Belgium, Cameroon, France, Spain and South Africa.

• Who can subscribe to NBA LEAGUE PASS with CS Team?

  Anyone over 18 can subscribe to NBALP. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from NBA LEAGUE PASS with CS Team?

  If you no longer wish to use NBALP, you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for NBALP on my mobile bill?

  The charge represents your subscription to NBA League Pass service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from NBALP with CS Team?

  If you no longer wish to use NBA League Pass with CS Team, you can unsubscribe from this service by following this link.
  
  

• How to cancel your NBA League Pass subscription?

  The easiest way to cancel NBA LP is by using our online login page available here.

• What is SPORTS - 1 powered by Eurosport?

  Sports - 1 is a subscription based service that gives you access to all the latest sports highlights from Formula E, Cycling, Snooker, Tennis and Motorsports. 
  
  The service allows you to watch the best sports content on your mobile phone and is a go-to destination for sport news, commentary and highlights. 
  
  

• Where is Sports - 1 currently available?

  Sports - 1 is currently available for CS Team customers in France and Belgium.

• Who can subscribe to SPORTS - 1 with CS Team?

  Anyone over 18 can subscribe to Sports 1 powered by Eurosport. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Sports - 1 powered by Eurosport?

  If you no longer wish to use Sports - 1, you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Sports - 1 on my mobile bill?

  The charge represents your subscription to Sports - 1 service. You can manage all your current CS Team subscriptions here.

• How to cancel your Sports 1 subscription?

  The easiest way to cancel Sports 1 powered by Eurosport is by using our online login page available here.

• What is cloud-gaming on mobile phone?

  Cloud Gaming is a way of streaming video games to your device over your internet connection or mobile data. 
  
  There's no need to download or install games on your mobile device, the only requirement is a reliable internet connection.

• What is GamesHub?

  Games Hub is a subscription based service that gives you access to high quality mobile games . 

• Where is Gameshub currently available?

  GamesHub is currently available for CS Team customers in Czech Republic, Cameroon and Belgium.

• Who can subscribe to GamesHub with CS Team?

  Anyone over 18 can subscribe to Gameshub. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from GamesHub?

  If you no longer wish to use Games Hub you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Games Hub on my mobile bill?

  The charge represents your subscription to GamesHub service. You can manage all your current CS Team subscriptions here.

• How to cancel your Gameshub subscription?

  The easiest way to cancel GamesHub is by using our online login page available here.

• What is Demon Games?

  Demon Games is a subscription based service that gives you access to high quality mobile games . 

• Where is Demon Games currently available?

  Demon Games is currently available for CS Team customers in Belgium.

• Who can subscribe to Demon Games with CS Team?

  Anyone over 18 can subscribe to Demon Games. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Demon Games?

  If you no longer wish to use Demon Games you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Demon Games on my mobile bill?

  The charge represents your subscription to GamesHub service. You can manage all your current CS Team subscriptions here.

• How to cancel your Demon Games subscription?

  The easiest way to cancel Demon Games is by using our online login page available here.

• What is Wrestle Club?

  Wrestle Club is the WWE content and video portal with high quality videos and content.

• Where is Wrestle Club currently available?

  Wrestle Club is currently available for CS Team customers in Belgium, Cameroon and South Africa.

• Who can subscribe to Wrestle Club with CS Team?

  Anyone over 18 can subscribe to Wrestle Club. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Wrestle Club?

  If you no longer wish to use Wrestle Club you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Wrestle Club on my mobile bill?

  The charge represents your subscription to Wrestle Club service. You can manage all your current CS Team subscriptions here.

• How to cancel your Wrestle Club subscription?

  The easiest way to cancel Wrestle Club is by using our online login page available here.

• What is LiveFootball TV?

  LiveFootball is a subscription based service that gives you access to all the latest sports highlights from the Premier League, Ligue 1, Champions League and Europa League.
  
  Watch the latest football news,  live scores from major leagues, highlights, fixtures and stats with Live Football powered by OPTA. 

• Where is LiveFootball TV currently available?

  LiveFootball is currently available for CS Team customers in Czech Republic, Belgium, Hungary, Ivory Coast and Cameroon.

• Who can subscribe to LIVEFOOTBALL TV with CS Team?

  Anyone over 18 can subscribe to Live Football. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from LiveFootball TV with CS Team?

  If you no longer wish to use Livefootball you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Live Football TV on my mobile bill?

  The charge represents your subscription to LiveFootball service. You can manage all your current CS Team subscriptions here.

• How to cancel your LiveFootball TV subscription?

  The easiest way to cancel Live Football is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, Wrestle Club, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access NBA League Pass in Belgium?

  NBA League Pass is the NBA's subscription-based service available exclusively for Orange customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange mobile bill to be able to enjoy live NBA games streamed directly onto a device of your choice. You can keep a track of all your current CS Team subscriptions here.

• Where is NBALP available in Belgium?

  NBA League Pass is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my NBA League Pass service?

  You can access your subscription by visiting one of the following URLs:
  NBA League Pass - app.be-orange.leaguepass.tv

• Why do I have a charge for NBA League Pass on my mobile phone bill?

  The charge represents your subscription to NBA League Pass service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How much is NBA League Pass in Belgium?

  NBALP Game Choice subscription costs €24.99 billed weekly.

• Which NBA League Pass plan is available in Belgium?

  Full NBA League Pass plan is currently available for Orange customers only.

• How to cancel your NBALP subscription in Belgium?

  The easiest way to unsubscribe from NBA League Pass is by using our online login page available here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.be or call us at +32080039794.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, Live Football TV or Gameshub click here to unsubscribe from the service.

• How to access Demon Games in Belgium?

  Demon Games is a subscription-based service available exclusively for Orange and Proximus customers in Belgium thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange or Proximus mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Demon Games available in Belgium?

  Demon Games is currently exclusively available for Orange and Proximus customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Demon Games service?

  You can access your subscription by visiting one of the following URLs:
  Demon Games - app.be.demongames.net

• How much is Demon Games in Belgium?

  Demon Games subscription costs €4,99 billed weekly.

• How to cancel your Demon Games subscription in Belgium?

  The easiest way to unsubscribe from Demon Games is by using our online login page available here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.be or call us at +32080039794.

• Why do I have a charge for Demon Games on my mobile phone bill?

  The charge represents your subscription to Demon Games service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to access Wrestle Club in Belgium?

  Wrestle Club is a subscription-based service available exclusively for Orange and Proximus customers in Belgium thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange or Proximus mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Wrestle Club available in Belgium?

  Wrestle Club is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Wrestle Club service?

  You can access your subscription by visiting one of the following URLs:
  Wrestle Club Orange - app.be-orange.wrestleclub.net

• How much is Wrestle Club in Belgium?

  Wrestle Club subscription costs €4,99 billed weekly.

• How to cancel your Wrestle Club subscription in Belgium?

  The easiest way to unsubscribe from Wrestle Club is by using our online login page available here.

• Why do I have a charge for Wrestle Club on my mobile phone bill?

  The charge represents your subscription to Wrestle Club service via local network operator (i.e. Orange, Proximus). You can manage all your current CS Team subscriptions or cancel the service here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.com or call us at +32080039794

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to access LiveFootball TV in Belgium?

  LiveFootball is a subscription-based service available exclusively for Proximus customers in Belgium thanks to a partnership with CS Team.
  
  Subscribe and pay with your Proximus mobile bill to be able to enjoy the latest football highlights, news and scores on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Live Football TV available in Belgium?

  LiveFootball is currently exclusively available for Proximus customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my LiveFootball service?

  You can access your subscription by visiting one of the following URLs:
  LiveFootball - app.be.livefootball.tv

• How much is Livefootball.tv in Belgium?

  Live Football subscription costs €4,99 billed weekly.

• How to cancel your LiveFootball.TV subscription in Belgium?

  The easiest way to unsubscribe from Live Football TV is by using our online login page available here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.be or call us at +32080039794.

• Why do I have a charge for Livefootball TV on my mobile phone bill?

  The charge represents your subscription to Livefootball TV service via local network operator (i.e. Proximus). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to access GamesHub in Belgium?

  Games Hub is a subscription-based service available exclusively for Orange customers in Belgium thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Games Hub available in Belgium?

  GamesHub is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my GamesHub service?

  You can access your subscription by visiting one of the following URLs:
  GamesHub - app.be-orange.gameshub.be

• How much is GamesHub in Belgium?

  Games Hub subscription costs €4,99 billed weekly.

• How to cancel your Games Hub subscription in Belgium?

  The easiest way to unsubscribe from GamesHub is by using our online login page available here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.com or call us at +32080039794.

• Why do I have a charge for GamesHub on my mobile phone bill?

  The charge represents your subscription to Games Hub service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to contact CS Team Customer Service Team in Belgium?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.com or call us at +32080039794.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass, Cloudy Gaming, Wrestle Club, Demon Games, Livefootball or GamesHub click here to unsubscribe from the service.

• How to access Sports-1 in Belgium?

  Sports - 1 is a subscription-based service available exclusively for Orange customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Sports-1 available in Belgium?

  Sports-1 powered by Eurosport is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Sports-1 service?

  You can access your subscription by visiting one of the following URLs:
  Sports - 1 - app.be.eurosport.mobp.net

• How much is Sports-1 in Belgium?

  Sports 1 subscription costs €4,99 billed weekly.

• How to cancel your Sports 1 subscription in Belgium?

  The easiest way to unsubscribe from Sports-1 is by using our online login page available here.

• How to contact CS Team Belgium Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.be@sclients.com or call us at +32080039794.

• Why do I have a charge for Sports-1 powered by Eurosport on my mobile phone bill?

  The charge represents your subscription to Sports-1 service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Belgium?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games or Gameshub click here to unsubscribe from the service.

• What is Cloudy Gaming?

  Cloudy Gaming is a cloud gaming service that allows instant access to a large library of premium titles without investing in expensive equipment. 
  
  Stream your favourite games on any phone you want. No download time or high spec PC required, just a top-notch gaming experience available instantly on your screen.

• What do I need to install Cloudy Gaming?

  Good news! You don't need to install anything on your device. All titles in our library are available instantly on our website. 

• How does Cloudy Gaming work?

  Games you play are streamed from our Cloudy Gaming's powerful servers straight to you. They're not emulated or installed on your device so there is no need for you to download, install or update them yourself.

• What are the minimum requirements for Cloudy Gaming?

  You can access Cloudy Gaming with all your Android (5.0 or higher), Windows (7 or higher), iPhone and Mac devices (IOS 14 or higher). You also need a stable Internet connection (20Mbps or higher) to enjoy our games without any disruptions. Make sure your bandwidth is not overloaded by other applications. For the best performance close additional tabs in your browser and Apps that may affect your internet connection (like YouTube, Facebook etc.).

• What is cloud-gaming on mobile phone?

  Cloud Gaming is a way of streaming video games to your device over your internet connection or mobile data. 
  
  There's no need to download or install games on your mobile device, the only requirement is a reliable internet connection.

• What type of games can I find at Cloudy Gaming?

  Cloudy Gaming is the ideal platform for both families and the more adventurous gamers. You will be able to find games of all kinds: sports games to release your adrenaline, as in MotoGP 20; hack and slash action-adventures, like Darksiders; legendary online multiplayer games, like World of Tanks; retro games such as Tetris and many other popular titles including VRally, Path of Exile or MXGP.

• Where is Cloudy Gaming currently available?

  Cloudy Gaming is currently available for CS Team customers in South Africa and Cameroon.

• Who can subscribe to Cloudy Gaming with CS Team?

  Anyone over 18 can subscribe to Cloudy Gaming. However, you must have the bill payers permission in order to be eligible.

• What games can I play on Cloudy Gaming?

  Cloudy Gaming  offers over 200 popular titles including: Moto GP 20, Darksiders, World of Tanks, V Rally, Path of Exile, MX GP , Tetris and many more.

• Why do I have a charge for Cloudy Gaming on my mobile bill?

  The charge represents your subscription to Cloud Gaming service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from Cloudy Gaming with CS Team?

  If you no longer wish to use Cloudy Gaming with CS Team, you can unsubscribe from this service by following this link.
  
  

• How to cancel your Cloudy Gaming subscription?

  The easiest way to cancel Cloudy Gaming is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, Nba League Pass, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to contact Cloudy Gaming Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Need to talk to us? You can use one of the following options:
  
  Belgium (Orange)
  - Email: service.be@sclients.com
  - Call: +32080039794