Alle vragen

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current subscriptions, you can do so here. You can also contact our friendly Customer Care team on pomoc@paybymobile.info.

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact CS Team?

  If you have any queries relating to your payments and subscriptions, you can email one of our friendly Customer Care Team on pomoc@paybymobile.info.

• Can I get more information on my service?

  You can find more info on your service & subscription here.
  
  For more info on your chosen product you can visit our partners page here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • LiveFootball.tv - app.cz.livefootball.tv
  • GamesHub - app.cz.gameshub.be

• What services does CS Team offer?

  CS Team offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• What is GamesHub?

  Games Hub is a subscription based service that gives you access to high quality mobile games . 

• Where is Gameshub currently available?

  GamesHub is currently available for CS Team customers in Czech Republic, Cameroon and Belgium.

• Who can subscribe to GamesHub with CS Team?

  Anyone over 18 can subscribe to Gameshub. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from GamesHub?

  If you no longer wish to use Games Hub you can unsubscribe from the service by following this link.

• Why do I have a charge for Games Hub on my mobile bill?

  The charge represents your subscription to GamesHub service. You can manage all your current CS Team subscriptions here.

• How to cancel your Gameshub subscription?

  The easiest way to cancel GamesHub is by using our online login page available here.

• What is LiveFootball TV?

  LiveFootball is a subscription based service that gives you access to all the latest sports highlights from the Premier League, Ligue 1, Champions League and Europa League.
  
  Watch the latest football news, live scores from major leagues, highlights, fixtures and stats with Live Football powered by OPTA. 

• Where is LiveFootball TV currently available?

  LiveFootball is currently available for CS Team customers in Czech Republic, Belgium, Hungary, Ivory Coast and Cameroon.

• Who can subscribe to LIVEFOOTBALL TV with CS Team?

  Anyone over 18 can subscribe to Live Football. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from LiveFootball TV with CS Team?

  If you no longer wish to use Livefootball you can unsubscribe from the service by following this link.

• Why do I have a charge for Live Football TV on my mobile bill?

  The charge represents your subscription to LiveFootball service. You can manage all your current CS Team subscriptions here.

• How to cancel your LiveFootball TV subscription?

  The easiest way to cancel Live Football powered by Eurosport is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball TV, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access LiveFootball TV in Czechia?

  LiveFootball is a subscription-based service available exclusively for O2 customers in Czech Republic thanks to a partnership with CS Team.
  
  Subscribe and pay with your O2 mobile bill to be able to enjoy the latest football highlights, news and scores on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Live Football TV available in Czech Republic?

  LiveFootball powered by OPTA is currently exclusively available for O2 customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my LiveFootball service?

  You can access your subscription by visiting one of the following URLs:
  LiveFootball - app.cz.livefootball.tv

• How much is Livefootball.tv in Czech Republic?

  Live Football subscription costs 79/99Kč billed weekly.

• How to cancel your LiveFootball.TV subscription in Czech Republic?

  The easiest way to unsubscribe from Live Football TV is by using our online login page available here.

• How to contact CS Team Czech Republic Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at pomoc@paybymobile.info or call us at 420800022837.

• Why do I have a charge for Livefootball.tv on my mobile phone bill?

  The charge represents your subscription to Livefootball.tv service via local network operator (i.e. O2). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Czech Republic?

  If you wish to stop CS Team LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to access GamesHub in Czech Republic?

  Games Hub is a subscription-based service available exclusively for O2 customers in Czech Republic thanks to a partnership with CS Team.
  
  Subscribe and pay with your O2 mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Games Hub available in Czech Republic?

  GamesHub is currently exclusively available for O2 customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my GamesHub service?

  You can access your subscription by visiting one of the following URLs:
  GamesHub - app.cz.gameshub.be

• How much is GamesHub in Czech Republic?

  Games Hub subscription costs 99Kč billed weekly.

• How to cancel your Games Hub subscription in Czech Republic?

  The easiest way to unsubscribe from GamesHub is by using our online login page available here.

• How to contact CS Team Czech Republic Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at pomoc@paybymobile.info or call us at 420800022837.

• Why do I have a charge for GamesHub on my mobile phone bill?

  The charge represents your subscription to Games Hub service via local network operator (i.e. O2). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Czech Republic?

  If you wish to stop CS Team Gameshub or LiveFootball.tv click here to unsubscribe from the service.

• What is Wrestle Club?

  Wrestle Club is the WWE content and video portal with high quality videos and content.

• Where is Wrestle Club currently available?

  Wrestle Club is currently available for CS Team customers in Belgium, Czech Republic, Cameroon and South Africa.

• Who can subscribe to Wrestle Club with CS Team?

  Anyone over 18 can subscribe to Wrestle Club. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Wrestle Club?

  If you no longer wish to use Wrestle Club you can unsubscribe from the service by following this link.

• Why do I have a charge for Wrestle Club on my mobile bill?

  The charge represents your subscription to Wrestle Club service. You can manage all your current CS Team subscriptions here.

• How to cancel your Wrestle Club subscription?

  The easiest way to cancel Wrestle Club is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, Wrestle Club, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access Wrestle Club in Czechia?

  Wrestle Club is a subscription-based service available exclusively for O2 customers in Czech Republic thanks to a partnership with CS Team.
  
  Subscribe and pay with your O2 mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Wrestle Club available in Czech Republic?

  Wrestle Club is currently exclusively available for O2 customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Wrestle Club service?

  You can access your subscription by visiting one of the following URLs:
  Wrestle Club O2 - app.cz.wrestleclub.net

• How much is Wrestle Club in Czech Republic?

  Wrestle Club subscription costs 119kr weekly.

• How to cancel your Wrestle Club subscription in Czech Republic?

  The easiest way to unsubscribe from Wrestle Club is by using our online login page available here.

• How to contact CS Team Czech Republic Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at pomoc@paybymobile.info or call us at 420800022837.

• Why do I have a charge for Wrestle Club on my mobile phone bill?

  The charge represents your subscription to Wrestle Club service via local network operator (i.e. O2). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Czech republic?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball or Gameshub click here to unsubscribe from the service.