Todas las preguntas

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators (ie. Vodacom, MTN, Cell C) allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services such as NBA League Pass, Wrestle Club or Cloudy gaming. You can find the full list here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current subscriptions, you can do so here.
  You can also unsubscribe by sending a text message or email. Please see the list of services below:
  
  

  • NBA League Pass 
    • Call: +27800390019
    • Email: service.sa@csteam.help

  
  

  • Wrestle Club:
    • Users on Vodacom network - service.sa@csteam.help
    • Users on MTN network - customerservice@mtn.co.za

  
  

  • XFitness - support@xfitness.co.za

  
  

  • 1UP Games - help@1games.co

  
  

  Vodacom users may unsubscribe at any time by dialling *135* 997# from your Vodacom handset.
   
  Alternatively, if you are a Wrestle Club user on MTN network, to unsubscribe visit app.za.wrestleclub.net/unsubscribe or dial *155#.

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact CS Team?

  If you have any queries relating to your payments and subscriptions, you can call one of our friendly Customer Care Team or email us:
  
  NBA League Pass 

  • Vodacom network users: +27 800064516 or service.sa@csteam.help
  • MTN network users: +27 800064516 or service.sa@sclients.co
  • Cell C network users: +27 800064516 or service.sa@cshelp.team

  
  

  1UP Games: +27 800064516 or service.sa@csteam.help
  
  

  Wrestle Club:

  • Vodacom network users: +27 800064516 or service.sa@csteam.help
  • MTN network users: +27 800064516 or service.sa@sclients.co
  • Cell C network users: +27 800064516 or service.sa@cshelp.team

  
  

  XFitness: +27 800064516 or service.sa@csteam.help

• Tell me more about NBA League Pass

  CS Team has partnered with the NBA to bring its users all the best NBA action. You can activate your NBA League Pass with CS Team by visiting https://www.nba.com/watch/streaming-subscriptions and choosing to sign in.
  
  

  If you have any issues with your NBA League Pass subscription through CS Team, please contact NBA support here.
  
  

  What do I get with my NBA League Pass subscription through CS Team ?

  Your NBA League Pass subscription through CS Team provides you with access to all the best NBA games and highlights! Specifically, your subscription includes the following:

  Access to the following League Pass subscriptions:

  • League Pass Monthly
  • League Pass features* include
  • Live games – most pre-season, all regular season, Playoffs & Finals
  • Condensed Games – all regular season, Playoffs & Finals games (10-15 mins in length)
  • Rapid Replay – real time in-game highlights from around the league
  • Classic games & Pop-up classic games
  • Current NBA TV Programming – select episodes & studio clips
  • Archive Programming (i.e. NBA Action, Inside Stuff)

  *content availability may change on a season by season basis
  
  

  What platforms can I use to access my NBA League Pass account through CS Team?

  Your NBA League Pass subscription through CS Team is accessible on the following platforms:

  • iOS
  • Android
  • Web

• Can I get more information on my service?

  You can find more info on your service & subscription here.
  
  For more info on your chosen product you can visit our partners page here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:
  
  

  • NBA League Pass - app.za.leaguepass.tv 

  
  

  • 1UP Games - 1games.co

  
  

  • XFitness - app.xfitness.co.za

  
  

  • Wrestle Club:

  Wrestle Club MTN - app.za.wrestleclub.net
  Wrestle Club Cell C - app.za-cellc.wrestleclub.net
  Wrestle Club Vodacom - app.za-vdc.wrestleclub.net

• What services does CS Team offer?

  CS Team offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• What is cloud-gaming on mobile phone?

  Cloud Gaming is a way of streaming video games to your device over your internet connection or mobile data. 
  
  There's no need to download or install games on your mobile device, the only requirement is a reliable internet connection.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Cloudy Gaming, Sports-1, Nba League Pass, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, Wrestle Club, 1UP Games or Footbox tv click here to unsubscribe from the service.
  
  WhatsApp users can message us at +27800800026.

• What is NBA LEAGUE PASS?

  NBA League Pass is the NBA's subscription-based service that gives you access to games, live and on-demand, for the entire season. 
  
  The service allows you to stream live NBA games onto a device of your choice. Not only do you get to pause, start, and rewind live games, you can view finished games right after the broadcast meaning you have access to the whole NBA season no matter where and when.

• Where is NBALP currently available?

  NBA League Pass is currently available for CS Team customers in Belgium, Cameron, France, Spain and South Africa.

• Who can subscribe to NBA LEAGUE PASS with CS Team?

  Anyone over 18 can subscribe to NBALP. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from NBA LEAGUE PASS with CS Team?

  If you no longer wish to use NBALP, you can unsubscribe from the service by following this link.

• Why do I have a charge for NBALP on my mobile bill?

  The charge represents your subscription to NBA League Pass service. You can manage all your current CS Team subscriptions here.

• How to cancel your NBA League Pass subscription?

  The easiest way to cancel NBA LP is by using our online login page available here.

• What is Wrestle Club?

  Wrestle Club is the WWE content and video portal with high quality videos and content.

• Where is Wrestle Club currently available?

  Wrestle Club is currently available for CS Team customers in Belgium, Cameroon and South Africa.

• Who can subscribe to Wrestle Club with CS Team?

  Anyone over 18 can subscribe to Wrestle Club. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Wrestle Club?

  If you no longer wish to use Wrestle Club you can unsubscribe from the service by following this link.

• Why do I have a charge for Wrestle Club on my mobile bill?

  The charge represents your subscription to Wrestle Club service. You can manage all your current CS Team subscriptions here.

• How to cancel your Wrestle Club subscription?

  The easiest way to cancel Wrestle Club is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, Wrestle Club, 1UP Games or Footbox tv click here to unsubscribe from the service.
  
  WhatsApp users can message us at +27800800026.

• Can I watch NBA League Pass in South Africa without VPN in 2024?

  Yes, NBA League Pass is available in South Africa without access to VPN.
  
  The easiest method to watch live NBA games is to subscribe  to NBA League Pass via one of the links below and enjoy every match available in Season 2023/2024.
  
  Vodacom - https://app.za.leaguepass.tv/

  MTN - http://za-mtn.leaguepass.tv/action
  Cell C - http://za-cellc.leaguepass.tv/newseason
  
  Offer available exclusively for Cell C, MTN and Vodacom customers only. 

• How to access NBA League Pass in South Africa?

  NBA League Pass is the NBA's subscription-based service available exclusively for Vodacom, Cell C and MTN customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your Vodacom, Cell C or MTN mobile bill to be able to enjoy live NBA games streamed directly onto a device of your choice. You can keep a track of all your current CS Team subscriptions here.

• Does NBA League Pass work in South Africa?

  Yes, NBA League Pass works in South Africa and is available exclusively for Vodacom, Cell C and MTN customers via the links below:
  
  Vodacom - https://app.za.leaguepass.tv
  MTN - http://za-mtn.leaguepass.tv/action
  Cell C - http://za-cellc.leaguepass.tv/newseason
  
  Every Vodacom, Cell C or MTN customer can subscribe to NBA LP and use mobile phone billing to pay for the service.

• Where is NBALP available in South Africa?

  NBA League Pass is currently exclusively available for Vodacom, Cell C and MTN customers only, however we're working hard to bring it to the customers of other networks.

• Where can I watch the Basketball Africa League games in South Africa?

  The Basketball Africa League (the BAL) games are available on NBA TV channel on NBA League Pass for every Vodacom and MTN customer in South Africa.
  
  You can subscribe to the service by following one of the links below:
  NBA League Pass with Vodacom - https://app.za.leaguepass.tv
  NBA League Pass with MTN - https://za-mtn.leaguepass.tv
  NBA League Pass with Cell C - http://za-cellc.leaguepass.tv/newseason

• I'm subscribed, but I can't access my NBA League Pass service?

  You can access your subscription by visiting one of the following URLs:
  NBA League Pass Vodacom - app.za.leaguepass.tv
  NBA League Pass MTN - app.za-mtn.leaguepass.tv
  NBA League Pass Cell C - http://za-cellc.leaguepass.tv/newseason

• Why do I have a charge for NBA League Pass on my mobile phone bill?

  The charge represents your subscription to NBA League Pass service via local network operator (i.e. Cell C, Vodacom, MTN). You can manage all your current CS Team subscriptions or cancel the service here.

• How much is NBA League Pass in South Africa?

  NBALP subscription costs R7/R9 day billed daily.

• Which NBA League Pass plan is available in South Africa?

  Full NBA League Pass plan is currently available for Cell C, MTN and Vodacom customers only.

• What is NBA League Pass?

  NBA League Pass is the NBA's subscription-based service that gives you access to games, live and on-demand, for the entire season. 

• How to cancel your NBALP subscription in South Africa?

  The easiest way to unsubscribe from NBA League Pass is by using our online login page available here.
  
  WhatsApp users can message us at +27800800026.

• How to contact CS Team Customer Service Team in South Africa?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please use the following options to get in touch:
  
  MTN network users - write to us at service.sa@sclients.co or call 135 for help
  Cell C network users - write to us at service.sa@cshelp.team or call +27 800064516
  Vodacom network users - write to us at service.sa@csteam.help or call +27800390019
  
  WhatsApp users can message us at +27800800026.

• How to stop CS Team services in South Africa?

  If you wish to stop CS Team Nba League Pass, Cloudy Gaming, Wrestle Club or 1UP Games click here to unsubscribe from the service.
  
  WhatsApp users can message us at +27800800026.

• How to access Wrestle Club in South Africa?

  Wrestle Club is a subscription-based service available exclusively for MTN, Vodacom and Cell C customers in South Africa thanks to a partnership with CS Team.
  
  Subscribe and pay with your MTN, Vodacom or Cell C mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Wrestle Club available in South Africa?

  Wrestle Club is currently exclusively available for MTN, Vodacom and Cell C customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Wrestle Club service?

  You can access your subscription by visiting one of the following URLs:
  
  Wrestle Club MTN - app.za.wrestleclub.net
  Wrestle Club Cell C - app.za-cellc.wrestleclub.net
  Wrestle Club Vodacom - app.za-vdc.wrestleclub.net

• How much is Wrestle Club in South Africa?

  Wrestle Club subscription costs R7 or R10 per day.

• How to cancel your Wrestle Club subscription in South Africa?

  Vodacom users may unsubscribe at any time by dialling *135* 997# from your Vodacom handset. 

• How to contact CS Team South Africa Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please use one of the following options to get in touch:
  
  MTN network users - write to us at customerservice@mtn.co.za or call 135 for help
  Cell C network users - write to us at service.sa@cshelp.team or call +27 800064516
  Vodacom network users - write to us at service.sa@csteam.help or call +27 800064516
  
  WhatsApp users can message us at +27800800026.

• Why do I have a charge for Wrestle Club on my mobile phone bill?

  The charge represents your subscription to Wrestle Club service via local network operator (i.e. MTN, Vodacom, Cell C). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in South Africa?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games or Gameshub click here to unsubscribe from the service.
  
  WhatsApp users can message us at +27800800026.

• What is Cloudy Gaming?

  Cloudy Gaming is a cloud gaming service that allows instant access to a large library of premium titles without investing in expensive equipment. 
  
  Stream your favourite games on any phone you want. No download time or high spec PC required, just a top-notch gaming experience available instantly on your screen.

• What do I need to install Cloudy Gaming?

  Good news! You don't need to install anything on your device. All titles in our library are available instantly on our website. 

• How does Cloudy Gaming work?

  Games you play are streamed from our Cloudy Gaming's powerful servers straight to you. They're not emulated or installed on your device so there is no need for you to download, install or update them yourself.

• What are the minimum requirements for Cloudy Gaming?

  You can access Cloudy Gaming with all your Android (5.0 or higher), Windows (7 or higher), iPhone and Mac devices (IOS 14 or higher). You also need a stable Internet connection (20Mbps or higher) to enjoy our games without any disruptions. Make sure your bandwidth is not overloaded by other applications. For the best performance close additional tabs in your browser and Apps that may affect your internet connection (like YouTube, Facebook etc.).

• What is cloud-gaming on mobile phone?

  Cloud Gaming is a way of streaming video games to your device over your internet connection or mobile data. 
  
  There's no need to download or install games on your mobile device, the only requirement is a reliable internet connection.

• What type of games can I find at Cloudy Gaming?

  Cloudy Gaming is the ideal platform for both families and the more adventurous gamers. You will be able to find games of all kinds: sports games to release your adrenaline, as in MotoGP 20; hack and slash action-adventures, like Darksiders; legendary online multiplayer games, like World of Tanks; retro games such as Tetris and many other popular titles including VRally, Path of Exile or MXGP.

• Where is Cloudy Gaming currently available?

  Cloudy Gaming is currently available for CS Team customers in South Africa and Cameroon.

• Who can subscribe to Cloudy Gaming with CS Team?

  Anyone over 18 can subscribe to Cloudy Gaming. However, you must have the bill payers permission in order to be eligible.

• What games can I play on Cloudy Gaming?

  Cloudy Gaming  offers over 200 popular titles including: PUBG, Elden Ring, Moto GP 20, Darksiders, World of Tanks, V Rally, Path of Exile, MX GP , Tetris and many more.

• How much is Cloudygaming in South Africa?

  Cloudygaming subscription costs R7 per day.

• Why do I have a charge for Cloudy Gaming on my mobile bill?

  The charge represents your subscription to Cloud Gaming service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from Cloudy Gaming with CS Team?

  If you no longer wish to use Cloudy Gaming with CS Team, you can unsubscribe from this service by following this link.

• How to cancel your Cloudy Gaming subscription?

  The easiest way to cancel Cloudy Gaming is by using our online login page available here or call +27800390019.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to cancel your Cloudygaming subscription in South Africa?

  Vodacom users may unsubscribe at any time by dialling *135* 997# from your Vodacom handset or via My Vodacom App
  (https://bit.ly/3if1lzJ)
  
  WhatsApp users can message us at +27800800026.

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, Nba League Pass, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to contact Cloudy Gaming Customer Service Team?

  You can use this link to check your current subscriptions.
  
  Need to talk to us? You can use one of the following options:
  
  South Africa (Vodacom)
  - Email: service.sa@csteam.help
  - Call: +27800390019
  - WhatsApp: +27800800026

• What is PGA GO?

  PGA GO is a content and video portal with high quality PGA videos and content.

• Where is PGA GO currently available?

  PGA GO is currently available for CS Team customers in South Africa.

• Who can subscribe to PGA GO with CS Team?

  Anyone over 18 can subscribe to PGA GO. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from PGA GO?

  If you no longer wish to use PGA GO you can unsubscribe from the service by following this link.

• Why do I have a charge for PGA GO on my mobile bill?

  The charge represents your subscription to PGA GO service. You can manage all your current CS Team subscriptions here.

• How to cancel your PGA GO subscription?

  The easiest way to cancel Wrestle Club is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Cloudy Gaming, PGA GO, Nba League Pass, Demon Games, Livefootball, Gameshub, Wrestle Club or 1UP Games click here to unsubscribe from the service.
  
  WhatsApp users can message us at +27800800026.