Perguntas comuns

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• Tell me more about NBA League Pass

  CS Team has partnered with the NBA to bring its users all the best NBA action. You can activate your NBA League Pass with CS Team by visiting https://www.nba.com/watch/streaming-subscriptions and choosing to sign in.
  
  

  If you have any issues with your NBA League Pass subscription through CS Team, please contact NBA support here.
  
  

  What do I get with my NBA League Pass subscription through CS Team ?

  Your NBA League Pass subscription through CS Team provides you with access to all the best NBA games and highlights! Specifically, your subscription includes the following:

  Access to the following League Pass subscriptions:

  • League Pass Monthly
  • League Pass features* include
  • Live games – most pre-season, all regular season, Playoffs & Finals
  • Condensed Games – all regular season, Playoffs & Finals games (10-15 mins in length)
  • Rapid Replay – real time in-game highlights from around the league
  • Classic games & Pop-up classic games
  • Current NBA TV Programming – select episodes & studio clips
  • Archive Programming (i.e. NBA Action, Inside Stuff)

  *content availability may change on a season by season basis
  
  

  What platforms can I use to access my NBA League Pass account through CS Team?

  Your NBA League Pass subscription through CS Team is accessible on the following platforms:

  • iOS
  • Android
  • Web

• How do I cancel my subscription?

  To end any current CS Team subscriptions, you can do so here. You can also contact our friendly Customer Care team on: 

  • Proximus: +32 800 205 67
  • Orange: +32 800 397 94

  
  

  You can unsubscribe by sending us a text message. Please see below:

  • To stop Eurosport send: STOP to 8646
  • To stop GamesHub send: STOP to 8646
  • To stop Wrestle Club send: STOP to 8646
  • To stop Wrestle Club Orange send: STOP to 8151
  • To stop LiveFootball.tv send: STOP to 8646
  • To stop Demon Games send: STOP to 8646

  
  All text messages will be charged at your standard message rate.
  
  You will receive a text message confirming that you have unsubscribed.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • Eurosport / Sports-1 - app.be.eurosport.mobp.net
  • GamesHub - app.be.gameshub.be
  • Wrestle Club -
    app.be-proximus.wrestleclub.net
  • Wrestle Club Orange - app.be-orange.wrestleclub.net
  • LiveFootball.tv - app.be.livefootball.tv
  • Demon Games - app.be.demongames.net
  • NBA League Pass - app.be.leaguepass.tv

• What services does CS Team offer?

  CS Team offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• How to unsubscribe from Sports - 1 powered by Eurosport?

  If you no longer wish to use Sports - 1, you can unsubscribe from the service by following this link.
  
  

• How to cancel your LiveFootball TV subscription?

  The easiest way to cancel Live Football is by using our online login page available here.

• How to cancel your NBALP subscription in Belgium?

  The easiest way to unsubscribe from NBA League Pass is by using our online login page available here.