All Questions

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• Tell me more about NBA Game Choice

  CS Team has partnered with the NBA to bring its users all the best NBA action. You can activate your NBA Game Choice pass with CS Team by visiting https://www.nba.com/watch/streaming-subscriptions and choosing to sign in.
  
  

  If you have any issues with your NBA subscription through CS Team, please contact NBA support here.
  
  What do I get with my NBA Game Choice subscription through CS Team ?
  NBA 8-Game Choice allows fans to choose up to 8 games per month. 
  Your NBA 8-Game Choice subscription includes the following features:

  • Choose from every game
  • Every feed - Home, Away, Mobile View, plus additional languages and camera angles

  
  What platforms can I use to access my NBA League Pass account through CS Team?

  Your NBA League Pass subscription through CS Team is accessible on the following platforms:

  • iOS
  • Android
  • Web

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current subscriptions, you can do so here. You can also contact our friendly Customer Care team on 0 800 945 720 or sav@sav.team.

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact CS Team?

  If you have any queries relating to your payments and subscriptions, you can email one of our friendly Customer Care Team on 0 800 945 720 or email us at sav@sav.team.

• Can I get more information on my service?

  You can find more info on your service & subscription here.
  
  For more info on your chosen product you can visit our partners page here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • Eurosport / Sports-1 - app.fr.eurosport.mobp.net
  • NBA League Pass - app.fr.leaguepass.tv

• What services does CS Team offer?

  CS Team offers access to a number of high end entertainment services such as NBA League Pass, Sports 1 with Eurosport, Wrestle Club and Cloudy Gaming. You can check if you already have an active subscription with us by clicking this link or go to Our Partners page to see if we’re already working with your mobile carrier.

• What is NBA LEAGUE PASS?

  NBA League Pass is the NBA's subscription-based service that gives you access to games, live and on-demand, for the entire season. 
  
  The service allows you to stream live NBA games onto a device of your choice. Not only do you get to pause, start, and rewind live games, you can view finished games right after the broadcast meaning you have access to the whole NBA season no matter where and when.

• Where is NBALP currently available?

  NBA League Pass is currently available for CS Team customers in Belgium, Cameroon, France, Spain and South Africa.

• Who can subscribe to NBA LEAGUE PASS with CS Team?

  Anyone over 18 can subscribe to NBA League Pass. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from NBA LEAGUE PASS with CS Team?

  If you no longer wish to use NBA LEAGUE PASS with CS Team, you can unsubscribe from this service by following this link.

• Why do I have a charge for NBALP on my mobile bill?

  The charge represents your subscription to NBA League Pass service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from NBALP with CS Team?

  If you no longer wish to use NBA League Pass with CS Team, you can unsubscribe from this service by following this link.
  
  

• How to cancel your NBA League Pass subscription?

  The easiest way to cancel NBA LP is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• What is SPORTS - 1 powered by Eurosport?

  Sports - 1 is a subscription based service that gives you access to all the latest sports highlights from Formula E, Cycling, Snooker, Tennis and Motorsports. 
  
  The service allows you to watch the best sports content on your mobile phone and is a go-to destination for sport news, commentary and highlights. 
  
  

• Where is Sports - 1 currently available?

  Sports - 1 is currently available for CS Team customers in France and Belgium.

• Who can subscribe to Sports - 1 with CS Team ?

  Anyone over 18 can subscribe to Sports - 1 powered by Eurosport. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Sports - 1 powered by Eurosport?

  If you no longer wish to use Sports - 1, you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Sports - 1 on my mobile bill?

  The charge represents your subscription to Sports - 1 service. You can manage all your current CS Team subscriptions here.

• How to cancel your Sports 1 subscription?

  The easiest way to cancel Sports 1 powered by Eurosport is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services ?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access NBA League Pass in France?

  NBA League Pass is the NBA's subscription-based service available exclusively for Bouygues or Orange customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your Bouygues or Orange mobile bill to be able to enjoy live NBA games streamed directly onto a device of your choice. You can keep a track of all your current CS Team subscriptions here.

• What do I get with my NBA Game Choice subscription through CS Team?

  NBA 8-Game Choice allows fans to choose up to 8 games per month. 
  
  Your NBA 8-Game Choice subscription includes the following features:
  
  - Choose from every game
  - Every feed - Home, Away, Mobile View, plus additional languages and camera angles

• Where is NBALP available in France?

  NBA League Pass is currently exclusively available for Bouygues and Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my NBA League Pass service?

  You can access your subscription by visiting one of the following URLs:
  NBA League Pass - app.fr.leaguepass.tv

• Why do I have a charge for NBA League Pass on my mobile phone bill?

  The charge represents your subscription to NBA League Pass service via local network operator (i.e. Bouygues, Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How much is NBA League Pass in France?

  NBA League Pass subscription costs €12,99/€17,99 billed monthly.

• Which NBA League Pass plan is available in France?

  NBA League Pass plan is currently available for Bouygues and Orange customers only.

• How to cancel your NBALP subscription in France?

  The easiest way to unsubscribe from NBA League Pass is by using our online login page available here.

• How to contact CS Team Customer Service Team in France?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Bouygues - sav@sav.team or call us at 08009 45720
  Orange - savfr@sav.team or call us at 08009 45720
  
  WhatsApp users can reach us on the following number: +447888874549.

• How to stop CS Team services in France?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming or Sports-1 click here to unsubscribe from the service.

• How to access Sports - 1 in France?

  Sports - 1 is a subscription-based service available exclusively for Bouygues customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your Bouygues mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Sports - 1 available in France?

  Sports-1 powered by Eurosport is currently exclusively available for Bouygues customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Sports-1 service?

  You can access your subscription by visiting one of the following URLs:
  Sports - 1 - app.fr.sports-1.mobp.net

• How much is Sports-1 in France?

  Sports 1 subscription costs €4,99 billed weekly.

• How to cancel your Sports 1 subscription in France?

  The easiest way to unsubscribe from Sports-1 is by using our online login page available here.

• How to contact CS Team French Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at sav@sav.team or call us at 08009 45720

• Why do I have a charge for Sports-1 powered by Eurosport on my mobile phone bill?

  The charge represents your subscription to Sports-1 service via local network operator (i.e. Bouygues). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in France?

  If you wish to stop CS Team Nba League Pass, Cloudy Gaming or Sports-1 click here to unsubscribe from the service.