Todas las preguntas

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How can I see my payment history?

  To look-up any payments you have made and check your billing records, or simply to unsubscribe from a service, click here to enter your mobile number and follow the instructions to verify your details.

• How do I cancel my subscription?

  To end any current CS Team subscriptions, you can do so here. You can also contact our friendly Customer Care team on:
  Orange network: help.cm@pmconnect.co.uk
  MTN network: service.cm@sclients.co
  
  You can unsubscribe by sending us a text message. Please see below:
   
  To stop GamesHub, send 'gameshub stop' to 8924
  To stop BounceGames, send 'bmgames stop' to 8924
  To stop LiveFootball, send 'football stop' to 8924
  To stop WrestleClub send 'stop wwe' to 8748
  To stop NBA League Pass send 'stop nba' to 8748

• How did I subscribe?

  Your subscription started when you selected a service and confirmed to pay via mobile payment method. You would then be taken to our subscription page which gives you the option to join the service.
  
  At this point you would receive a text message confirming your subscription with details on how to cancel your subscription, or contact us for further information.

• How do I contact CS Team?

  If you have any queries relating to your payments and subscriptions, you can email one of our friendly Customer Care Team on help.cm@pmconnect.co.uk.

• Can I get more information on my service?

  You can find more info on your service & subscription here.

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • Bounce Games - app.cm.bouncegames.net
  • GamesHub - app.cm.gameshub.be
  • LiveFootball.tv - app.cm.livefootball.tv
  • NBA League Pass - app.cm.leaguepass.tv
  • Wrestle Club - app.cm.wrestleclub.net
  • NBA League Pass - app.cm.leaguepass.tv

• What is GamesHub?

  Games Hub is a subscription based service that gives you access to high quality mobile games . 

• Where is Gameshub currently available?

  GamesHub is currently available for CS Team customers in Czech Republic, Belgium and Cameroon.

• Who can subscribe to GamesHub with CS Team?

  Anyone over 18 can subscribe to Gameshub. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from GamesHub?

  If you no longer wish to use Games Hub you can unsubscribe from the service by following this link.

• Why do I have a charge for Games Hub on my mobile bill?

  The charge represents your subscription to GamesHub service. You can manage all your current CS Team subscriptions here.

• How to cancel your Gameshub subscription?

  The easiest way to cancel GamesHub is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• What is LiveFootball TV?

  LiveFootball is a subscription based service that gives you access to all the latest sports highlights from the Premier League, Ligue 1, Champions League and Europa League.
  
  Watch the latest football news, live scores from major leagues, highlights, fixtures and stats with Live Football powered by OPTA. 

• Where is LiveFootball TV currently available?

  LiveFootball is currently available for CS Team customers in Czech Republic, Belgium, Hungary, Ivory Coast and Cameroon.

• Who can subscribe to LIVEFOOTBALL TV with CS Team?

  Anyone over 18 can subscribe to Live Football. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from LiveFootball TV with CS Team?

  If you no longer wish to use Livefootball you can unsubscribe from the service by following this link.

• Why do I have a charge for Live Football TV on my mobile bill?

  The charge represents your subscription to LiveFootball service. You can manage all your current CS Team subscriptions here.

• How to cancel your LiveFootball TV subscription?

  The easiest way to cancel Live Football is by using our online login page available here.

• What is Wrestle Club?

  Wrestle Club is the WWE content and video portal with high quality videos and content.

• Where is Wrestle Club currently available?

  Wrestle Club is currently available for CS Team customers in Belgium, Cameroon and South Africa.

• Who can subscribe to Wrestle Club with CS Team?

  Anyone over 18 can subscribe to Wrestle Club. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Wrestle Club?

  If you no longer wish to use Wrestle Club you can unsubscribe from the service by following this link.

• Why do I have a charge for Wrestle Club on my mobile bill?

  The charge represents your subscription to Wrestle Club service. You can manage all your current CS Team subscriptions here.

• How to cancel your Wrestle Club subscription?

  The easiest way to cancel Wrestle Club is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball TV, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access Wrestle Club in Cameroon?

  Wrestle Club is a subscription-based service available exclusively for MTN customers in Cameroon thanks to a partnership with CS Team.
  
  Subscribe and pay with your MTN mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Wrestle Club available in Cameroon?

  Wrestle Club is currently exclusively available for MTN customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my Wrestle Club service?

  You can access your subscription by visiting one of the following URLs:
  Wrestle Club MTN - app.cm.wrestleclub.net

• How much is Wrestle Club in Cameroon?

  Wrestle Club subscription costs 200 FCFA billed daily.

• How to cancel your Wrestle Club subscription in Cameroon?

  The easiest way to unsubscribe from Wrestle Club is by using our online login page available here.

• How to contact CS Team Cameroon Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.cm@sclients.co

• Why do I have a charge for Wrestle Club on my mobile phone bill?

  The charge represents your subscription to Wrestle Club service via local network operator (i.e. MTN). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Cameroon?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball or Gameshub click here to unsubscribe from the service.

• How to access LiveFootball TV in Cameroon?

  LiveFootball is a subscription-based service available exclusively for Orange and MTN customers in Cameroon thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange or MTN mobile bill to be able to enjoy the latest football highlights, news and scores on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Live Football TV available in Cameroon?

  LiveFootball is currently exclusively available for Orange and MTN customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my LiveFootball service?

  You can access your subscription by visiting one of the following URLs:
  
  LiveFootball Orange - app.cm.livefootball.tv
  LiveFootball MTN - app.cm-mtn.livefootball.tv

• How much is Livefootball.tv in Cameroon?

  Live Football subscription costs:

  • Orange 99/149 CFA billed daily
  • MTN 200 CFA billed daily

• How to cancel your LiveFootball.TV subscription in Cameroon?

  The easiest way to unsubscribe from Live Football TV is by using our online login page available here.

• How to contact CS Team Cameroon Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at:
  
  - Orange service.cm@sclients.co
  - MTN service.cm@sclients.co

• Why do I have a charge for Livefootball TV on my mobile phone bill?

  The charge represents your subscription to Livefootball TV service via local network operator (i.e. Orange, MTN). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Cameroon?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• How to access GamesHub in Cameroon?

  Games Hub is a subscription-based service available exclusively for Orange customers in Cameroon thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Games Hub available in Cameroon?

  GamesHub is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my GamesHub service?

  You can access your subscription by visiting one of the following URLs:
  GamesHub - app.cm.gameshub.be

• How much is GamesHub in Cameroon?

  Games Hub subscription costs 149 FCFA billed daily.

• How to cancel your Games Hub subscription in Cameroon?

  The easiest way to unsubscribe from GamesHub is by using our online login page available here.

• How to contact CS Team Cameroon Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.cm@sclients.co

• Why do I have a charge for GamesHub on my mobile phone bill?

  The charge represents your subscription to Games Hub service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Cameroon?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Wrestle Club, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• What is NBA LEAGUE PASS?

  NBA League Pass is the NBA's subscription-based service that gives you access to games, live and on-demand, for the entire season. 
  
  The service allows you to stream live NBA games onto a device of your choice. Not only do you get to pause, start, and rewind live games, you can view finished games right after the broadcast meaning you have access to the whole NBA season no matter where and when.

• Where is NBALP currently available?

  NBA League Pass is currently available for CS Team customers in Belgium, Cameroon, France, Spain and South Africa.

• Who can subscribe to NBA LEAGUE PASS with CS Team?

  Anyone over 18 can subscribe to NBALP. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from NBA LEAGUE PASS with CS Team?

  If you no longer wish to use NBALP, you can unsubscribe from the service by following this link.

• Why do I have a charge for NBALP on my mobile bill?

  The charge represents your subscription to NBA League Pass service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from NBALP with CS Team?

  If you no longer wish to use NBA League Pass with CS Team, you can unsubscribe from this service by following this link.

• How to cancel your NBA League Pass subscription?

  The easiest way to cancel NBA LP is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access NBA League Pass in Cameroon?

  NBA League Pass is the NBA's subscription-based service available exclusively for MTN customers thanks to a partnership with CS Team.
  
  Subscribe and pay with your MTN mobile bill to be able to enjoy live NBA games streamed directly onto a device of your choice. You can keep a track of all your current CS Team subscriptions here.

• Where is NBALP available in Cameroon?

  NBA League Pass is currently exclusively available for MTN customers only, however we're working hard to bring it to the customers of other networks.

• I'm subscribed, but I can't access my NBA League Pass service?

  You can access your subscription by visiting one of the following URLs:
  NBA League Pass - app.cm.leaguepass.tv

• Why do I have a charge for NBA League Pass on my mobile phone bill?

  The charge represents your subscription to NBA League Pass service via local network operator (i.e. MTN). You can manage all your current CS Team subscriptions or cancel the service here.

• How much is NBA League Pass in Cameroon?

  NBA League Pass subscription costs 200 CFA billed daily.

• Which NBA League Pass plan is available in Cameroon?

  NBA League Pass plan is currently available for MTN customers only.

• How to cancel your NBALP subscription in Cameroon?

  The easiest way to unsubscribe from NBA League Pass is by using our online login page available here.

• How to contact CS Team Cameroon Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service. 
  
  Alternatively, please write to us at service.cm@sclients.co

• How to stop CS Team services in Cameroon?

  If you wish to stop CS Team Nba League Pass (NBALP), Livefootball, Wrestle Club or Gameshub click here to unsubscribe from the service.

• What is Bounce Games?

  Bounce Games is a subscription based service that gives you access to high quality mobile games . 

• Where is Bounce Games currently available?

  Bounce Games is currently available for CS Team customers in Cameroon and Ivory Coast.

• I'm subscribed, but I can't access my Bounce Games service?

  You can access your subscription by visiting one of the following URLs:
  Bounce Games - app.cm.bouncegames.net

• Who can subscribe to Bounce Games with CS Team?

  Anyone over 18 can subscribe to Bounce Games. However, you must have the bill payers permission in order to be eligible.

• How to unsubscribe from Bounce Games?

  If you no longer wish to use Bounce Games you can unsubscribe from the service by following this link.
  
  

• Why do I have a charge for Bounce Games on my mobile bill?

  The charge represents your subscription to Bounce Games service. You can manage all your current CS Team subscriptions here.

• How to cancel your Bounce Games subscription?

  The easiest way to cancel Bounce Games is by using our online login page available here.

• How to check my CS Team subscriptions?

  Follow this link to check your current subscriptions or unsubscribe from any service. 

• How to stop CS Team services?

  If you wish to stop CS Team Sports-1, NBALP, Cloudy Gaming, Demon Games, Bounce Games, Livefootball, Gameshub, Eurosport, 1UP Games or Footbox tv click here to unsubscribe from the service.

• How to access Bounce Games in Cameroon?

  Bounce Games is a subscription-based service available exclusively for Orange customers in Cameroon thanks to a partnership with CS Team.
  
  Subscribe and pay with your Orange mobile bill to be able to enjoy the latest sports highlights on your mobile phone. You can keep a track of all your current CS Team subscriptions here.

• Where is Bounce Games available in Cameroon?

  Bounce Games is currently exclusively available for Orange customers only, however we're working hard to bring it to the customers of other networks.

• How much is Bounce Games in Cameroon?

  Bounce Games subscription costs 99 FCFA billed daily.

• How to cancel your Bounce Games subscription in Cameroon?

  The easiest way to unsubscribe from Bounce Games is by using our online login page available here.

• How to contact CS Team Cameroon Customer Service Team?

  You can use this link to check your current subscriptions or unsubscribe from the service.
  
  Alternatively, please write to us at service.cm@sclients.co

• Why do I have a charge for Bounce Games on my mobile phone bill?

  The charge represents your subscription to Bounce Games service via local network operator (i.e. Orange). You can manage all your current CS Team subscriptions or cancel the service here.

• How to stop CS Team services in Cameroon?

  If you wish to stop CS Team Nba League Pass (NBALP), Cloudy Gaming, Sports-1, Bounce Games, Demon Games, LiveFootball TV or Gameshub click here to unsubscribe from the service.

• What is Cloudy Gaming?

  Cloudygaming is a cloud gaming service that allows instant access to a large library of premium titles without investing in expensive equipment. 
  
  Stream your favourite games on any phone you want. No download time or high spec PC required, just a top-notch gaming experience available instantly on your screen.

• What do I need to install Cloudy Gaming?

  Good news! You don't need to install anything on your device. All titles in our library are available instantly on our website. 

• How does Cloudy Gaming work?

  Games you play are streamed from our Cloudy Gaming's powerful servers straight to you. They're not emulated or installed on your device so there is no need for you to download, install or update them yourself.

• What are the minimum requirements for Cloudy Gaming?

  You can access Cloudy Gaming with all your Android (5.0 or higher), Windows (7 or higher), iPhone and Mac devices. You also need a stable Internet connection (20Mbps or higher) to enjoy our games without any disruptions. Make sure your bandwidth is not overloaded by other applications. For the best performance close additional tabs in your browser and Apps that may affect your internet connection (like YouTube, Facebook etc.).

• What is cloud-gaming on mobile phone?

  Cloud Gaming is a way of streaming video games to your device over your internet connection or mobile data. 
  
  There's no need to download or install games on your mobile device, the only requirement is a reliable internet connection.

• Where is Cloudy Gaming currently available?

  Cloudy Gaming is currently available for CS Team customers in South Africa and Cameroon.

• Who can subscribe to Cloudy Gaming with CS Team?

  Anyone over 18 can subscribe to Cloudy Gaming. However, you must have the bill payers permission in order to be eligible.

• How much is Cloudygaming in Cameroon?

  Cloudygaming subscription costs 250 FCFA billed daily.

• Why do I have a charge for Cloudy Gaming on my mobile bill?

  The charge represents your subscription to Cloud Gaming service. You can manage all your current CS Team subscriptions here.

• How to unsubscribe from Cloudy Gaming with CS Team?

  If you no longer wish to use Cloudy Gaming, you can unsubscribe from this service by following this link.
  
  

• How to cancel your Cloudy Gaming subscription?

  The easiest way to cancel Cloudy Gaming is by using our online login page available here.
  
  Alternatively, please email us at: service.cm@sclients.co