الأسئلة الشائعة

• Who are CS Team?

  CS Team processes payments in partnership with mobile operators allowing you to easily pay for digital services by adding the charges to your mobile phone bill. We work with a number of merchants bringing our customers a variety of services here.

• How does CS Team work?

  CS Team allows you to easily pay for digital services by adding the charges to your mobile phone bill. We work with mobile operators around the globe that offer Direct Carrier Billing (DCB) as a frictionless and universal payment option to their customers.

• What is Direct Carrier Billing?

  Direct Carrier Billing (DCB) is an online payment solution which allows users to buy digital goods and services with the charges placed on their monthly mobile phone bill or taken from their prepaid balance. No payment credentials are required, which makes it simple, safe and secure.

• How do I cancel my subscription?

  To end any current CS Team subscriptions, you can do so here. You can also contact our friendly Customer Care team on:
  Orange network: help.cm@pmconnect.co.uk
  MTN network: service.cm@sclients.co
  
  You can unsubscribe by sending us a text message. Please see below:
   
  To stop GamesHub, send 'gameshub stop' to 8924
  To stop BounceGames, send 'bmgames stop' to 8924
  To stop LiveFootball, send 'football stop' to 8924
  To stop WrestleClub send 'stop wwe' to 8748
  To stop NBA League Pass send 'stop nba' to 8748

• I’m subscribed but I can’t access my service?

  You can access your subscription by visiting one of the following URLs:

  • Bounce Games - app.cm.bouncegames.net
  • GamesHub - app.cm.gameshub.be
  • LiveFootball.tv - app.cm.livefootball.tv
  • NBA League Pass - app.cm.leaguepass.tv
  • Wrestle Club - app.cm.wrestleclub.net
  • NBA League Pass - app.cm.leaguepass.tv

• What is Cloudy Gaming?

  Cloudygaming is a cloud gaming service that allows instant access to a large library of premium titles without investing in expensive equipment. 
  
  Stream your favourite games on any phone you want. No download time or high spec PC required, just a top-notch gaming experience available instantly on your screen.

• How does Cloudy Gaming work?

  Games you play are streamed from our Cloudy Gaming's powerful servers straight to you. They're not emulated or installed on your device so there is no need for you to download, install or update them yourself.

• Who can subscribe to Cloudy Gaming with CS Team?

  Anyone over 18 can subscribe to Cloudy Gaming. However, you must have the bill payers permission in order to be eligible.

• How much is Cloudygaming in Cameroon?

  Cloudygaming subscription costs 250 FCFA billed daily.

• How to unsubscribe from Cloudy Gaming with CS Team?

  If you no longer wish to use Cloudy Gaming, you can unsubscribe from this service by following this link.